Job Description

DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.

What makes us different from other retailers?

• We are located in free-standing stores, not in malls
• ENTIRE team is eligible for quarterly bonuses
• We are committed to developing our people in order to promote from within
• Merchandise discounts and referral bonus

Our full-time associates enjoy a comprehensive benefits program including:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Life insurance and disability plans
• Paid holidays, sick/personal days, and vacation time

• Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan
• Assist Store Manager with the daily operation of the store
• Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction
• Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions
• Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits
• Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
• Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits

JOB REQUIREMENTS:

• High school diploma or equivalent (college/university degree helpful not required)
• 1-2 years of luxury retail experience; tailored clothing, sportswear and hard line merchandise experience, a plus
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Join DXL Group and be part of the winning team!
Apply now: www.destinationxl.com/careers